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Flex vs Flat

All this mumbo-jumbo got you feeling a bit miffed? Never fear - we're here to set the record straight and make it easier for you to choose the right plan.

kid on bed crying

What's the difference between a Flat and Flex plan?

As a Powerclub Member, you always pay for your energy at wholesale rates. The Network tariff you choose will determine what you pay to deliver electricity to your home.

Networks are the companies that own the poles and wires that deliver your power, and they have two basic types of tariffs. A Peak tariff charges you a flat delivery rate, regardless of when you use your energy. A Time-of-Use tariff splits the delivery rate into three periods; peak (2 pm – 8 pm), shoulder (7 am – 2 pm and 8 pm – 10 pm), and off-peak (10 pm – 7 am). Time-of-Use tariffs are priced according to demand, which is why the peak period is most expensive, followed by shoulder and off-peak. If you choose a Peak tariff, the price is averaged out across the day to give you a flat rate per kWh.

Our Powerbank plans include the same pricing principles. Powerbank Flat plans use your Network's Peak tariff pricing, while our Flex plans use Time-of-Use tariff pricing. Everybody uses power differently, so depending on when you use most of your electricity, one tariff may give you cheaper delivery than another.

If you're unsure about whether you choose the right plan, you can use the Powerclub Portal to review your typical usage pattern. It costs nothing to change provided you don't do it too often. If you qualify for multiple tariffs, you're entitled to swap from one to the other.

Powerclub also offers a Default Market Offer, but this does not include the benefits of Powerclub's wholesale rates. The Australian government determines a Default Market Offer price and requires that all energy retailers have the offer displayed. It is our strong recommendation that no Australian should ever pay more than they should for energy. There will always be a better offer available with Powerclub than the Default Market Offer.

Still unsure?

Give our Member Advocate Team a call to find out more