Skip to main content
Join now

Concessions & Rebates

Every State has a unique concessions process. To find out which specific concessions and rebates are available to you in your State, the eligibility requirements and information about how to apply, please select your State below:

Life Support

If you, or someone in your household, is dependent on life support, you will need to register this on your Powerclub account.

What equipment can be registered for Life Support?

  • Oxygen concentrator
  • Intermittent peritoneal dialysis machine
  • Kidney dialysis machine
  • Chronic positive airways pressure respirator
  • Crigler ajar syndrome phototherapy equipment
  • Ventilator for life support
  • Any other equipment required that is certified by a registered medical practitioner for a medical condition which requires a continuous supply of electricity or gas.

How to register for Life Support?

Please call Powerclub's Member Advocate Team on 1300 294 459. Powerclub will advise your energy Distributor who will provide you will practical advice and an emergency phone number to use in the event of planned or unplanned power failure or interruption. Once Powerclub has registered you for Life Support, we will send you an application form. You can also download the form for your State below:

Please complete this application form and have your medical practitioner sign it. You will need to return it to Powerclub within ten business days of registering for Life Support on your account. You can send the completed form to;

Email:, or

Mail: Powerclub Life Support Administrator, Level 2, 696 Bourke Street, Melbourne VIC 3000

Failure to return the form within the timeframe may result in your registration for Life Support with Powerclub or your Distributor being cancelled. Once we receive your completed application form, Powerclub can apply any concessions that you may be eligible for.

Want more information?

If you're unsure about which concessions could apply to you, give us a call